
LIVING LAB
A Living LAB is an open innovation tool and an action-research methodology that supports the development of new products and services. The approach is a project management method integrating end users under realistic conditions through co-creative processes and supporting a collaborative ecosystem of non-natural partners.
Whether you are a private company or a consortium of partners, the reasons for setting up a Living LAB are generally to:
- Reduce the development and marketing cycles of products and services (time to market);
- Reduce investment risks (cost to market);
- Better understand the conditions of adoption of a new product/service by a community of users;
- Promote links with user communities;
- Develop the stakeholders open innovation capacities.
The missing link between research and the commercialisation of a product and service
the wave
The GÎM social economy center
Christophe Billebaud
Impact coach
To book a 30-minute coaching session (Wednesday pm or Friday am):
A multi-stakeholder ecosystem that gives everyone the same rights to innovate
The key value of a Living LAB is to develop reliable and trusted intermediation between non-natural stakeholders (public authorities, private companies, civil society) who may have divergent interests but whom the LAB will bring together towards common objectives in an egalitarian decision-making mode in terms of innovation.

Theory and concrete cases
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Presentation of the key principles and tools for integrating impact into an organization
- Presentation of practical cases throughout the course as a point of reference

Discussions and coaching
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Group discussions during the workshops around the cases with answers to questions
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Individual online coaching of 2 sessions of 30 minutes alternating with the workshops

Online tools
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All tools are available online to allow participants to work collaboratively with their teams and partners during and outside workshops
Questions/answers on the methodology
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